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The User Agreement and Privacy Policy is essential for any organization providing digital services or collecting user data in Saudi Arabia. This document is particularly crucial following the implementation of the Personal Data Protection Law (PDPL) in 2021 and must align with both modern data protection requirements and traditional Shariah law principles. The agreement serves dual purposes: establishing the contractual relationship between service providers and users while ensuring transparent communication about data collection and processing practices. It's designed to protect both the service provider's interests and user rights, incorporating specific requirements for data localization, user consent, and data subject rights under Saudi law. Organizations should implement this document before launching any digital service or beginning any data collection activities in Saudi Arabia.

1. Parties: Identification of the service provider and definition of the user/customer

2. Background: Brief context about the service and purpose of the agreement

3. Definitions: Key terms used throughout the agreement including technical terms, legal concepts, and service-specific terminology

4. Scope of Services: Detailed description of the services provided and their limitations

5. User Registration and Account: Requirements and process for account creation, maintenance, and termination

6. User Obligations and Conduct: User responsibilities, acceptable use policy, and prohibited activities

7. Service Provider Rights and Obligations: Provider's commitments, service levels, and rights regarding service provision

8. Data Collection and Use: Types of data collected and purposes of collection (as per PDPL requirements)

9. Data Processing and Storage: How personal data is processed, stored, and protected

10. Data Sharing and Disclosure: Circumstances under which data may be shared with third parties

11. User Rights: Rights regarding personal data access, correction, deletion, and portability

12. Security Measures: Technical and organizational measures for data protection

13. Intellectual Property: Ownership and usage rights of content and intellectual property

14. Payment Terms: Pricing, payment methods, and related terms if applicable

15. Term and Termination: Duration of agreement and conditions for termination

16. Liability and Indemnification: Limitations of liability and indemnification obligations

17. Governing Law and Jurisdiction: Application of Saudi law and dispute resolution procedures

18. Amendments and Updates: Process for modifying the agreement and notifying users