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1. Parties: Identification of the contracting parties, including full legal names, registration details, and addresses
2. Background: Context of the agreement, relationship between parties, and high-level objectives
3. Definitions: Detailed definitions of technical, commercial, and legal terms used throughout the agreement
4. Appointment and Scope: Terms of partner appointment and detailed scope of implementation services
5. Partner Obligations: Detailed responsibilities and commitments of the implementation partner
6. Principal Obligations: Responsibilities and commitments of the principal company
7. Project Management: Project governance, reporting structure, and management procedures
8. Acceptance Testing: Procedures and criteria for accepting deliverables and implementation milestones
9. Fees and Payment: Commercial terms, payment schedule, and related financial obligations
10. Intellectual Property Rights: IP ownership, licensing terms, and usage rights
11. Confidentiality: Protection and handling of confidential information
12. Data Protection: Compliance with Saudi Arabian data protection laws and data handling requirements
13. Warranties and Representations: Guarantees and assurances from both parties
14. Liability and Indemnification: Risk allocation, limitation of liability, and indemnification obligations
15. Term and Termination: Duration of agreement, renewal terms, and termination provisions
16. Force Majeure: Provisions for unforeseen circumstances and force majeure events
17. Governing Law and Dispute Resolution: Application of Saudi law and dispute resolution mechanisms
18. General Provisions: Standard boilerplate clauses including notices, assignment, and amendments
1. Service Levels: Specific performance metrics and service level agreements, used when quantitative performance measures are required
2. Security Requirements: Detailed security protocols and requirements, included for implementations involving sensitive data or systems
3. Training Services: Terms related to training provision, included when partner will provide user or administrator training
4. Hardware Requirements: Specifications for hardware provision or requirements, used when implementation includes hardware components
5. Disaster Recovery: Disaster recovery and business continuity provisions, included for mission-critical implementations
6. Change Control: Procedures for managing changes to scope or requirements, used for complex implementations
7. Source Code Escrow: Terms for source code escrow arrangements, included when source code access might be required
8. Localization Requirements: Specific requirements for local content or Saudization, included when required by regulation or business needs
1. Schedule 1 - Services Description: Detailed description of implementation services and deliverables
2. Schedule 2 - Commercial Terms: Detailed pricing, payment terms, and commercial conditions
3. Schedule 3 - Service Levels: Detailed service level agreements and performance metrics
4. Schedule 4 - Implementation Timeline: Project timeline, milestones, and delivery schedule
5. Schedule 5 - Technical Requirements: Detailed technical specifications and requirements
6. Schedule 6 - Testing Procedures: Acceptance testing criteria and procedures
7. Schedule 7 - Support Services: Post-implementation support and maintenance terms
8. Schedule 8 - Data Processing Agreement: Detailed terms for handling and processing data
9. Appendix A - Contact Details: Key contacts and escalation matrix
10. Appendix B - Required Documentation: List of required project documentation and deliverables
Information Technology
Financial Services
Healthcare
Retail
Manufacturing
Government & Public Sector
Telecommunications
Education
Oil & Gas
Professional Services
Construction
Transportation & Logistics
Legal
Information Technology
Project Management Office
Procurement
Commercial
Business Development
Operations
Compliance
Technical Services
Software Development
Solution Architecture
Partner Management
Systems Integration
Chief Technology Officer
Head of Legal
IT Director
Implementation Manager
Project Manager
Commercial Director
Partnership Manager
Procurement Manager
Solutions Architect
Technical Director
Contracts Manager
Business Development Manager
Chief Information Officer
Software Development Manager
Integration Specialist
Legal Counsel
Compliance Officer
Operations Director
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