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This Cloud Computing Agreement template is designed for use in the Saudi Arabian market where organizations are increasingly adopting cloud services as part of their digital transformation initiatives. The document is essential for businesses providing or procuring cloud services within the Kingdom, ensuring compliance with local regulations including the Cloud Computing Regulatory Framework, Essential Cybersecurity Controls, and data protection laws. It addresses critical aspects such as data sovereignty, security requirements, service level commitments, and Sharia law compliance. The agreement is particularly relevant in the context of Saudi Vision 2030's digital transformation goals and includes specific provisions for data localization, privacy protection, and cybersecurity measures required under Saudi law. This template should be used when establishing new cloud service relationships or updating existing arrangements to ensure regulatory compliance and proper risk allocation between parties.

1. Parties: Identification of the cloud service provider and customer, including full legal names, registration numbers, and addresses

2. Background: Context of the agreement and brief description of the services to be provided

3. Definitions: Detailed definitions of technical terms, service-related terminology, and other key concepts used throughout the agreement

4. Services: Detailed description of the cloud services to be provided, including scope, functionality, and delivery methods

5. Service Provider Obligations: Core obligations including service delivery, maintenance, security measures, and compliance with Saudi regulations

6. Customer Obligations: Customer responsibilities, including payment, acceptable use policies, and compliance requirements

7. Data Protection and Security: Compliance with Saudi data protection laws, security measures, data handling procedures, and breach notification protocols

8. Service Levels: Service level agreements, performance metrics, and remedies for failure to meet agreed standards

9. Charges and Payment: Pricing, payment terms, invoicing procedures, and related financial provisions

10. Intellectual Property Rights: Ownership and usage rights of software, data, and other intellectual property

11. Confidentiality: Protection of confidential information and trade secrets

12. Term and Termination: Duration of agreement, renewal terms, and termination rights and procedures

13. Liability and Indemnification: Limitations of liability, indemnification obligations, and insurance requirements

14. Force Majeure: Events excusing performance and related procedures

15. Dispute Resolution: Procedures for resolving disputes under Saudi law, including jurisdiction and governing law provisions

16. General Provisions: Standard boilerplate clauses including notices, amendments, and entire agreement provisions