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The Complaint Letter About Price Increase is a crucial business communication tool used when a customer or client needs to formally object to a price increase announced by their supplier or service provider. This document is particularly relevant in the New Zealand business environment, where it must comply with local consumer protection legislation, including the Fair Trading Act 1986 and Consumer Guarantees Act 1993. The letter should be used when a price increase appears unreasonable, poorly justified, or potentially in breach of contractual terms. It typically includes details about the existing service arrangement, the proposed price changes, their impact on the business or individual, and a clear request for resolution. The document serves as both a formal complaint and a potential precursor to legal action if the matter cannot be resolved through direct communication.

1. Recipient Details: Full name, title, company name, and address of the person or department responsible for pricing decisions

2. Reference Information: Account number, customer ID, or any relevant reference numbers

3. Subject Line: Clear indication that this is a formal complaint about price increase

4. Opening Statement: Brief introduction identifying yourself and your relationship with the company

5. Current Situation: Details of the current pricing and service arrangement

6. Price Increase Details: Specific information about the announced price increase, including percentage/amount and effective date

7. Impact Statement: Explanation of how this price increase affects you or your business

8. Legal Basis: Reference to relevant consumer rights and any breach of contract or fair trading practices

9. Specific Request: Clear statement of what you want to achieve (e.g., price review, gradual implementation, or cancellation of increase)

10. Closing Statement: Professional closing with expected timeframe for response and your contact details