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1. Parties: Identification and details of the contracting parties
2. Background: Context of the agreement and brief description of the parties' intention to enter into a master contract relationship
3. Definitions and Interpretation: Comprehensive list of defined terms and rules of interpretation
4. Structure and Scope: Overview of how the master agreement works with subsequent agreements/orders
5. Term and Termination: Duration of the master agreement and termination provisions
6. Ordering Process: Procedures for placing and accepting orders under the master agreement
7. Prices and Payment: General pricing principles, payment terms, and invoicing requirements
8. Performance Standards: General quality and performance requirements applicable to all orders
9. Warranties and Representations: Standard warranties and representations from both parties
10. Liability and Indemnification: Allocation of risks and responsibilities between parties
11. Confidentiality: Protection of confidential information exchanged under the agreement
12. Intellectual Property: Ownership and usage rights of IP under the agreement
13. Force Majeure: Provisions for handling events beyond parties' reasonable control
14. Dispute Resolution: Procedures for resolving disputes under Dutch law
15. General Provisions: Standard boilerplate clauses including notices, assignment, severability
1. Data Protection: Detailed GDPR compliance provisions, required if personal data processing is involved
2. Insurance: Specific insurance requirements, recommended for high-risk or high-value contracts
3. Compliance with Laws: Specific regulatory compliance requirements, needed for regulated industries
4. Service Levels: Detailed service level requirements, needed for service-based agreements
5. Business Continuity: Disaster recovery and business continuity requirements, important for critical services/supplies
6. Audit Rights: Rights to audit performance and compliance, important for regulated industries or critical suppliers
7. Environmental Requirements: Environmental compliance and sustainability requirements, relevant for manufacturing or supply contracts
8. Security Requirements: IT and physical security requirements, important for technology or facility-related contracts
1. Schedule 1 - Pricing Schedule: Detailed pricing structure, rates, and any volume discounts
2. Schedule 2 - Service/Product Specifications: Detailed specifications for products or services covered
3. Schedule 3 - Order Template: Standard form for placing orders under the master agreement
4. Schedule 4 - Key Personnel: List of key contacts and responsible personnel from both parties
5. Schedule 5 - Service Levels and KPIs: Detailed performance metrics and measurement methods
6. Schedule 6 - Governance and Reporting: Detailed procedures for contract management and reporting
7. Schedule 7 - Change Control Procedure: Process for making changes to the agreement or orders
8. Appendix A - Insurance Requirements: Detailed insurance coverage requirements and minimum limits
9. Appendix B - Security Policies: Detailed security requirements and procedures
Information Technology
Manufacturing
Professional Services
Healthcare
Financial Services
Telecommunications
Construction
Energy
Retail
Logistics
Pharmaceuticals
Consumer Goods
Software Development
Consulting
Legal
Procurement
Commercial
Operations
Risk Management
Compliance
Finance
Business Development
Supply Chain
Contract Management
Project Management
Legal Counsel
Procurement Manager
Commercial Director
Contract Manager
Business Development Manager
Chief Legal Officer
Operations Director
Risk Manager
Compliance Officer
Supply Chain Manager
Account Executive
Project Manager
Chief Financial Officer
General Counsel
Sourcing Manager
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