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1. Sender's Details: Full name, address, contact information, and reference number (if applicable)
2. Recipient's Details: Name and address of the relevant authority (local council, highway authority, or responsible department)
3. Subject Line: Clear indication that this is a formal complaint about road damage with specific location reference
4. Location Details: Precise description of the road damage location, including street name, landmarks, GPS coordinates if possible
5. Damage Description: Detailed description of the road damage, including type, size, and severity of the damage
6. Safety Concerns: Explanation of the risks and hazards posed by the damage to road users
7. Request for Action: Clear statement of the action requested from the authority, including suggested timeframe for repairs
1. Incident Report: Details of any accidents or incidents that have occurred due to the road damage
2. Personal Impact: Description of how the road damage has personally affected the complainant or their property
3. Previous Communications: Reference to any previous complaints or communications about this issue
4. Vehicle Damage Claims: Details of any damage to vehicles caused by the road condition, if applicable
5. Witness Statements: References to other residents or road users who can verify the complaint
6. Legal Framework: Reference to relevant laws and regulations regarding road maintenance obligations
1. Photographs: Visual evidence of the road damage, clearly showing its location and severity
2. Map: Marked map showing the exact location of the damage
3. Previous Correspondence: Copies of any previous complaints or communications about the issue
4. Damage Reports: Any professional assessments or reports of vehicle damage caused by the road condition
5. Supporting Evidence: Additional documentation such as witness statements, accident reports, or news articles about the road condition
Public Infrastructure
Transportation
Construction
Local Government
Insurance
Real Estate Development
Logistics
Public Safety
Urban Planning
Facilities Management
Operations
Facilities Management
Legal
Risk Management
Public Relations
Administration
Health and Safety
Property Management
Community Relations
Infrastructure Maintenance
Fleet Management
Compliance
Facility Manager
Property Manager
Health and Safety Officer
Operations Manager
Fleet Manager
Logistics Coordinator
Risk Management Officer
Community Relations Manager
Legal Compliance Officer
Infrastructure Maintenance Supervisor
Public Works Director
Transportation Manager
Site Safety Coordinator
Administrative Officer
Resident Association President
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