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The Full Block Style Complaint Letter is a critical business communication tool used in Malaysian commercial and consumer contexts when formal grievances need to be registered. This document type is particularly important in Malaysia's business environment, where it serves as an official record of complaints and can be used in legal or regulatory proceedings. The letter follows a strict full block style format, where all components are aligned to the left margin, making it clear and professional. It's commonly used when informal resolution attempts have failed and a formal written record is needed. The document must comply with Malaysian consumer protection laws and business practices, often serving as a precursor to legal action or regulatory intervention. It's essential for establishing a paper trail and is recognized by Malaysian authorities, consumer tribunals, and courts as a formal communication method for grievance resolution.

1. Sender's Address Block: Complete address and contact details of the complainant, aligned left

2. Date: Current date in appropriate format (DD/MM/YYYY in Malaysian format)

3. Recipient's Address Block: Complete name, title, and address of the person or organization receiving the complaint

4. Subject Line: Clear, specific reference line indicating the nature of the complaint

5. Salutation: Formal greeting to the recipient

6. Introduction Paragraph: Identifies the product/service and briefly states the nature of the complaint

7. Detail Paragraph: Specific details of the complaint including relevant dates, transaction numbers, and sequence of events

8. Impact Statement: Explanation of how the issue has affected you/your business

9. Resolution Request: Clear statement of the specific action or remedy you are seeking

10. Closing Paragraph: Professional closing with timeframe for expected response

11. Complimentary Close: Formal closing phrase

12. Signature Block: Full name, title (if applicable), and signature of the complainant