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Data Processing Contract
"I need a Data Processing Contract for my Malaysia-based software company that will be processing customer data for a multinational retail chain, including cross-border transfers to Singapore and Australia."
1. Parties: Identification of the data controller and data processor, including full legal names and registration details
2. Background: Context of the agreement and relationship between the parties
3. Definitions: Definitions of key terms including 'Personal Data', 'Processing', 'Data Subject', 'Controller', 'Processor' as per PDPA 2010
4. Scope and Purpose of Processing: Detailed description of the data processing activities, types of data, and permitted purposes
5. Duration of Processing: Term of the agreement and processing activities
6. Obligations of the Data Processor: Core responsibilities including processing only on documented instructions, confidentiality, security measures, and sub-processor requirements
7. Obligations of the Data Controller: Responsibilities including lawful basis for processing, accuracy of data, and providing clear instructions
8. Security Measures: Technical and organizational measures required to protect personal data
9. Data Subject Rights: Procedures for handling data subject requests and assistance to be provided to the controller
10. Data Breach Notification: Procedures and timeframes for reporting data breaches
11. Audit Rights: Controller's rights to audit and processor's obligations to demonstrate compliance
12. Cross-border Data Transfers: Rules and safeguards for international data transfers
13. Liability and Indemnification: Allocation of liability and indemnification obligations
14. Termination: Termination rights and obligations, including data deletion or return
15. Governing Law and Jurisdiction: Specification of Malaysian law and jurisdiction
1. Insurance Requirements: Specific insurance obligations for the processor - include when processing sensitive data or high-risk activities
2. Business Continuity: Business continuity and disaster recovery requirements - include for critical processing activities
3. Performance Metrics: Service levels and performance standards - include when specific processing performance requirements exist
4. Change Control: Procedures for making changes to processing activities - include for complex or long-term arrangements
5. Exit Management: Detailed exit procedures - include for complex processing arrangements or where transition is critical
6. Specific Industry Requirements: Additional requirements for regulated industries - include for financial services, healthcare, etc.
1. Schedule 1 - Processing Activities: Detailed description of processing activities, including data categories, purposes, and processing operations
2. Schedule 2 - Technical and Organizational Measures: Detailed security measures and controls implemented by the processor
3. Schedule 3 - Approved Sub-processors: List of approved sub-processors and their processing activities
4. Schedule 4 - Data Transfer Mechanisms: Details of mechanisms used for international data transfers
5. Schedule 5 - Service Levels: Detailed service levels and performance metrics (if applicable)
6. Appendix A - Data Breach Response Plan: Detailed procedures for handling and reporting data breaches
7. Appendix B - Audit Requirements: Detailed audit procedures and requirements
Authors
Technology and Software
Financial Services
Healthcare
E-commerce
Education
Manufacturing
Professional Services
Telecommunications
Retail
Insurance
Banking
Cloud Services
Business Process Outsourcing
Market Research
Human Resources
Legal
Information Technology
Information Security
Compliance
Risk Management
Operations
Procurement
Privacy Office
Data Protection
Vendor Management
Chief Information Officer
Data Protection Officer
Privacy Officer
Legal Counsel
Compliance Manager
IT Security Manager
Risk Manager
Operations Director
Chief Technology Officer
Information Security Officer
Contract Manager
Procurement Manager
Chief Privacy Officer
IT Director
General Counsel
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