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The Referral Rejection Letter is a crucial document in the Indian healthcare system used when a healthcare provider or medical facility must decline a patient referral. This document becomes necessary when a medical facility cannot accommodate a referral due to various factors such as specialty limitations, capacity constraints, or scope of practice issues. The letter must comply with the Indian Medical Council's professional conduct regulations and the Consumer Protection Act, ensuring transparent communication while maintaining patient rights. The document serves multiple purposes: it formally documents the rejection decision, provides clear reasoning, offers alternative options, and maintains a legal record of the communication. A properly drafted Referral Rejection Letter helps manage patient expectations, maintains professional relationships between healthcare providers, and provides legal protection for all parties involved.

1. Letterhead and Date: Medical facility's official letterhead including registration details, contact information, and current date

2. Patient Information: Complete patient details including name, ID number, and relevant contact information

3. Referring Provider Information: Details of the healthcare provider who made the referral

4. Referral Request Details: Specific details about the referral request including date received and type of service requested

5. Rejection Statement: Clear and professional statement indicating the rejection of the referral

6. Reasoning: Detailed explanation of why the referral cannot be accepted, citing specific medical, practical, or administrative reasons

7. Alternative Recommendations: Suggested alternative providers or courses of action for the patient

8. Contact Information: Details for any follow-up questions or clarifications

9. Signature Block: Official signature, name, and credentials of the responding healthcare provider