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Facility Maintenance Agreement
"I need a Facility Maintenance Agreement for a multi-story commercial office building in Mumbai, focusing on HVAC systems and electrical maintenance, with special provisions for 24/7 emergency response and green building compliance."
1. Parties: Identification of the facility owner/manager and the maintenance service provider
2. Background: Context of the agreement and brief description of the facility and maintenance requirements
3. Definitions: Detailed definitions of technical terms, service levels, and other key concepts used in the agreement
4. Scope of Services: Comprehensive description of maintenance services to be provided, including preventive and corrective maintenance
5. Term and Renewal: Duration of the agreement and conditions for renewal
6. Service Provider's Obligations: Detailed responsibilities of the maintenance service provider, including staffing, equipment, and quality standards
7. Client's Obligations: Responsibilities of the facility owner/manager, including access, information provision, and cooperation
8. Performance Standards: Specific service levels, response times, and quality metrics
9. Fees and Payment Terms: Pricing structure, payment schedule, and billing procedures
10. Staff and Subcontractors: Requirements for maintenance staff, including qualifications and compliance with labor laws
11. Health, Safety and Environment: Safety protocols and environmental compliance requirements
12. Insurance and Liability: Insurance requirements and allocation of risks between parties
13. Termination: Grounds and procedures for contract termination
14. Dispute Resolution: Procedures for resolving disputes between parties
15. General Provisions: Standard legal provisions including notices, amendments, and governing law
1. Emergency Services: Include when 24/7 emergency response services are required
2. Specialized Equipment Maintenance: Include when specific technical equipment requires specialized maintenance procedures
3. Energy Management: Include when the scope includes energy efficiency management and monitoring
4. Waste Management: Include when waste handling and disposal are part of the maintenance services
5. Security Services: Include when security maintenance is part of the scope
6. Pest Control: Include when pest control services are part of the maintenance scope
7. Landscaping Services: Include when grounds maintenance is part of the scope
8. Force Majeure: Include when specific provisions for natural disasters or extraordinary events are required
1. Schedule A - Facility Details: Detailed description of the facility, including floor plans and areas covered
2. Schedule B - Scope of Services: Detailed breakdown of maintenance services, frequencies, and procedures
3. Schedule C - Service Levels: Specific performance metrics, response times, and quality standards
4. Schedule D - Fee Schedule: Detailed pricing structure, including base fees and additional services
5. Schedule E - Equipment List: Inventory of equipment covered under the maintenance agreement
6. Schedule F - Staff Requirements: Detailed staffing requirements, qualifications, and training needs
7. Schedule G - Reporting Requirements: Templates and frequencies for maintenance reports and documentation
8. Schedule H - Health and Safety Procedures: Detailed safety protocols and emergency procedures
9. Appendix 1 - Maintenance Checklist: Standard checklists for various maintenance tasks
10. Appendix 2 - Contact Details: List of key personnel and emergency contacts
Authors
Commercial Real Estate
Healthcare
Education
Retail
Manufacturing
Hospitality
Information Technology
Banking and Financial Services
Industrial
Government and Public Sector
Facilities Management
Operations
Procurement
Legal
Risk and Compliance
Finance
Property Management
Health and Safety
Technical Services
Asset Management
Facility Manager
Operations Director
Property Manager
Maintenance Supervisor
Chief Operating Officer
Procurement Manager
Contract Manager
Health and Safety Officer
Building Services Manager
Estate Manager
Technical Services Manager
Asset Manager
General Counsel
Risk Manager
Compliance Officer
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