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Subscription Contract

Subscription Contract Template for Hong Kong

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Key Requirements PROMPT example:

Subscription Contract

"I need a Subscription Contract for my SaaS platform that will launch in March 2025, compliant with Hong Kong law, including strong data protection clauses and multi-tier subscription options for enterprise clients."

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Document background
This Subscription Contract template is designed for use in establishing recurring service arrangements between providers and subscribers under Hong Kong law. It is particularly suitable for businesses offering ongoing services, whether digital or physical, on a subscription basis. The document incorporates essential provisions required by Hong Kong legislation, including the Electronic Transactions Ordinance, Personal Data (Privacy) Ordinance, and Control of Exemption Clauses Ordinance. The Subscription Contract covers key aspects such as service scope, pricing, term and renewal, service levels, and data protection, making it adaptable for various subscription-based business models while ensuring regulatory compliance in Hong Kong's jurisdiction. It is structured to protect both parties' interests while maintaining clarity and enforceability under Hong Kong law.
Suggested Sections

1. Parties: Identifies and provides full details of the service provider and the subscriber

2. Background: Explains the context of the agreement and the parties' intentions

3. Definitions: Defines key terms used throughout the agreement

4. Subscription Services: Details the specific services being provided under the subscription

5. Term and Renewal: Specifies the initial term, renewal conditions, and termination notice periods

6. Fees and Payment: Outlines subscription fees, payment terms, and billing procedures

7. Rights and Obligations: Defines the rights and responsibilities of both the service provider and subscriber

8. Service Level Commitments: Specifies the promised service levels and quality standards

9. Intellectual Property: Addresses ownership and usage rights of any intellectual property involved

10. Data Protection and Privacy: Covers handling of personal data in compliance with Hong Kong's PDPO

11. Termination: Details circumstances and procedures for contract termination

12. Liability and Indemnification: Sets out liability limitations and indemnification obligations

13. General Provisions: Includes standard boilerplate clauses such as notices, assignment, and governing law

Optional Sections

1. Trial Period: Include when offering an initial free or discounted trial period

2. User Limits: Include when subscription has specific user number restrictions or tiers

3. Equipment Provision: Include when physical equipment is provided as part of the subscription

4. Implementation Services: Include when initial setup or implementation services are required

5. Service Credits: Include when offering compensation for service level failures

6. Acceptable Use Policy: Include for digital services requiring user behavior guidelines

7. Disaster Recovery: Include for critical services requiring backup and recovery procedures

8. Change Management: Include when service modifications need formal procedures

Suggested Schedules

1. Service Description: Detailed technical specifications of the subscription services

2. Service Level Agreement: Specific metrics and standards for service performance

3. Fee Schedule: Detailed breakdown of all fees, including optional add-ons

4. Data Processing Agreement: Detailed terms for personal data handling and protection

5. Support Services: Details of support levels, response times, and procedures

6. Acceptable Use Policy: Detailed rules and restrictions for service usage

7. Change Request Form: Template for requesting service or subscription changes

Authors

Alex Denne

Head of Growth (Open Source Law) @ ¶¶Òõ¶ÌÊÓƵ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions






























Clauses






























Relevant Industries

Software and Technology

Media and Entertainment

Professional Services

Healthcare

Education

Financial Services

Telecommunications

Cloud Services

Digital Content

Consulting Services

SaaS (Software as a Service)

Retail and E-commerce

Fitness and Wellness

Relevant Teams

Legal

Finance

Sales

Compliance

Commercial

Operations

Product Development

Customer Success

Risk Management

Information Technology

Business Development

Service Delivery

Account Management

Relevant Roles

Legal Counsel

Contract Manager

Commercial Director

Chief Financial Officer

Sales Director

Account Manager

Compliance Officer

Privacy Officer

Business Development Manager

Operations Manager

Product Manager

Service Delivery Manager

Customer Success Manager

Risk Manager

Chief Technology Officer

Industries







Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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