Equality Act 2010: Primary legislation concerning discrimination, harassment, and equal treatment in educational settings. Ensures fair treatment of all students regardless of protected characteristics.
Human Rights Act 1998: Fundamental legislation protecting human rights and freedoms that must be respected in grievance procedures.
Data Protection Act 2018 and UK GDPR: Legislation governing how personal data must be handled during grievance procedures, including confidentiality and information sharing.
Consumer Rights Act 2015: Legislation recognizing students as consumers of education services, providing certain rights and protections in their relationship with education providers.
Higher Education and Research Act 2017: Key legislation establishing the regulatory framework for higher education, including student protection measures.
Education Act 1994: Legislation particularly relevant to students' unions and their role in representing student interests in grievance procedures.
Education (No. 2) Act 1986: Legislation regarding freedom of speech in educational institutions, which may be relevant in certain types of grievances.
Office for Students (OfS) Regulatory Framework: Regulatory requirements that higher education providers must follow, including standards for student complaints and grievances.
QAA UK Quality Code: Quality Assurance Agency's framework setting expectations for quality standards in higher education, including complaint handling.
CMA Guidance: Competition and Markets Authority guidance for higher education providers on fair treatment of students as consumers.
OIA Good Practice Framework: Office of the Independent Adjudicator's guidelines for handling student complaints and academic appeals in higher education.
ACAS Guidelines: Advisory, Conciliation and Arbitration Service guidelines providing best practices for grievance procedures.
