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1. Recipient Details: Full name, address, and reference numbers of the recipient
2. Payment Details: Amount paid, date of payment, and payment reference
3. Reason for Refund: Clear explanation of why the refund is being requested
4. Supporting Evidence: Reference to any attached proof of payment or relevant documentation
5. Request Statement: Clear statement requesting the refund
1. Timeline of Events: Detailed chronology when the situation is complex
2. Legal Basis: Reference to specific legal rights when dealing with resistant parties
3. Deadline Request: Specific timeframe for response when urgency is required
1. Payment Receipt: Proof of original payment
2. Contract/Agreement: Copy of relevant contract if applicable
3. Correspondence History: Previous relevant communications
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