Ƶ

SaaS Agreement for Germany

SaaS Agreement Template for Germany

A comprehensive Software as a Service (SaaS) Agreement governed by German law, designed to establish the terms and conditions for the provision of cloud-based software services. This agreement incorporates German legal requirements, including compliance with the German Civil Code (BGB), Federal Data Protection Act (BDSG), and GDPR requirements. It covers essential aspects such as service levels, data protection, security measures, liability limitations, and termination rights, while ensuring adherence to German contract law principles regarding general terms and conditions (AGB-Recht).

Your data doesn't train Genie's AI

You keep IP ownership of your information

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Download a Standard Template

4.6 / 5
4.8 / 5
Access for free
OR

Alternatively: Run an advanced review of an existing
SaaS Agreement

Let Ƶ's market-leading legal AI identify missing terms, unusual language, compliance issues and more - in just seconds.

What is a SaaS Agreement?

This SaaS Agreement template is designed for use in the German market when establishing a cloud-based software service relationship between a service provider and customer. It is particularly relevant when the services involve data processing, storage, or handling of sensitive information within German jurisdiction. The agreement incorporates mandatory provisions under German law, including strict data protection requirements, consumer protection regulations, and IT security standards. This document should be used when implementing any software as a service solution in Germany, ensuring compliance with local regulations while maintaining international business standards. The agreement includes comprehensive coverage of service levels, data processing terms, security measures, and liability provisions, all aligned with German legal requirements and business practices.

What sections should be included in a SaaS Agreement?

1. Parties: Identification of the contracting parties, including registered addresses and company details

2. Background: Context of the agreement and brief description of the service

3. Definitions: Definitions of key terms used throughout the agreement

4. Service Provision: Detailed description of the SaaS services, access rights, and service environment

5. Service Levels: Performance standards, availability commitments, and response times

6. Customer Obligations: Customer responsibilities, acceptable use policy, and access management

7. Fees and Payment: Pricing, payment terms, invoicing, and late payment consequences

8. Data Protection and Security: GDPR compliance, data processing terms, and security measures

9. Intellectual Property Rights: IP ownership, licenses, and restrictions

10. Confidentiality: Protection of confidential information and trade secrets

11. Term and Termination: Contract duration, renewal terms, and termination rights

12. Limitation of Liability: Liability caps and exclusions compliant with German law

13. Force Majeure: Events excusing performance obligations

14. General Provisions: Standard clauses including notices, assignment, and governing law

What sections are optional to include in a SaaS Agreement?

1. Professional Services: Include when additional implementation, training, or consulting services are provided

2. Service Credits: Include when offering financial compensation for service level failures

3. Disaster Recovery: Include for critical systems requiring specific recovery commitments

4. Audit Rights: Include when customer requires rights to audit security or compliance

5. Insurance: Include when specific insurance coverage requirements exist

6. Customer Data Migration: Include when specific data migration services are offered

7. Compliance with Industry Standards: Include when specific industry certifications or standards apply

8. Sub-processors: Include detailed sub-processor terms when multiple data processors are involved

What schedules should be included in a SaaS Agreement?

1. Service Description: Detailed technical specifications and functionality of the SaaS service

2. Service Level Agreement: Detailed performance metrics, measurement methods, and remedies

3. Data Processing Agreement: GDPR-compliant data processing terms and technical/organizational measures

4. Support Services: Support level descriptions, response times, and escalation procedures

5. Fee Schedule: Detailed pricing, payment terms, and calculation methods

6. Security Requirements: Detailed security measures, protocols, and compliance requirements

7. Acceptable Use Policy: Detailed rules and restrictions for service usage

8. Exit Plan: Procedures and obligations for service termination and transition

Authors

Alex Denne

Head of Growth (Open Source Law) @ Ƶ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Jurisdiction

Germany

Publisher

Ƶ

Document Type

Service Agreement

Cost

Free to use
Relevant legal definitions








































Clauses


































Relevant Industries

Information Technology

Financial Services

Healthcare

Manufacturing

Retail

Professional Services

Education

Telecommunications

Insurance

Real Estate

Energy

Transportation

Media and Entertainment

Public Sector

E-commerce

Relevant Teams

Legal

Information Technology

Procurement

Information Security

Compliance

Risk Management

Operations

Software Development

Cloud Infrastructure

Data Protection

Vendor Management

Contract Administration

Business Development

Technical Support

Service Delivery

Relevant Roles

Chief Technology Officer

IT Director

Legal Counsel

Procurement Manager

Information Security Officer

Data Protection Officer

Contract Manager

Cloud Services Manager

Software Development Manager

Operations Director

Risk Manager

Compliance Officer

Business Development Manager

Technical Account Manager

Service Delivery Manager

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

Find the exact document you need

SaaS Agreement

German law-governed SaaS Agreement for cloud-based software services, incorporating German legal requirements and GDPR compliance.

find out more

Distance Contract

A German law-compliant contract template for remote selling of goods or services, incorporating mandatory consumer protection provisions and distance selling regulations.

find out more

Client Confidentiality Policy

A German law-compliant policy document establishing protocols for protecting client confidential information, aligned with GDPR and German data protection requirements.

find out more

Labor Agreement

A German-law governed employment contract establishing the terms and conditions of employment between employer and employee, compliant with German labor regulations.

find out more

Design Agreement

German law-governed agreement establishing terms and conditions for professional design services, including scope, deliverables, and IP rights.

find out more

Website Maintenance Agreement

German law-governed agreement for website maintenance services, including service levels, responsibilities, and GDPR compliance.

find out more

Client Agreement Form

A German law-governed agreement establishing terms and conditions between service providers and clients, ensuring compliance with German legal requirements and GDPR.

find out more

It Service Level Agreement

A German law-governed agreement defining IT service delivery standards, performance metrics, and compliance requirements between service provider and client.

find out more

Apartment Rental Lease

German law-compliant residential lease agreement governing apartment rental terms and conditions under BGB regulations.

find out more

General Contract For Services

A German law-governed service agreement template establishing terms and conditions between service providers and clients, compliant with BGB requirements.

find out more

Bartender Contract

German law-compliant employment contract template for bartender positions, covering essential terms and industry-specific requirements.

find out more

Virtual Contract

German law-compliant virtual contract template for digital services, incorporating BGB and EU regulatory requirements.

find out more

Training Agreement Between Company And Trainer

German law-governed agreement between a company and trainer establishing terms for professional training services delivery and compliance requirements.

find out more

Reservation Contract

A German law-governed agreement establishing terms for reserving rights, goods, or services, including reservation period, fees, and conversion conditions.

find out more

Public Service Agreement

A German law-governed agreement between public authorities and service providers for public service delivery, subject to German administrative law and public sector regulations.

find out more

Operation And Maintenance Contract

German law-governed agreement establishing terms for facility operation and maintenance services, incorporating both Dienstvertrag and Werkvertrag elements.

find out more

Framework Contract In Procurement

A German law framework agreement establishing terms for multiple future procurements between a contracting authority and supplier(s), governed by German and EU procurement regulations.

find out more

Exclusive Buyer Brokerage Agreement

A German law-governed agreement establishing an exclusive relationship between a real estate broker and property buyer, defining representation rights and obligations under German real estate regulations.

find out more

Enterprise Subscription Agreement

German law-governed agreement for enterprise-level subscription services, establishing terms for service delivery, usage rights, and compliance requirements.

find out more

Development Services Agreement

A German law-governed agreement for development services, outlining terms for technology development projects including scope, deliverables, and legal compliance.

find out more

Customer Protection Agreement

A German law-governed agreement establishing consumer protection framework and rights in business-to-consumer relationships.

find out more

Clearing Agreement

German law-governed agreement establishing terms and conditions for clearing services between a clearing member and clearing house/CCP, incorporating EU and German regulatory requirements.

find out more

Administrative Contract

A German law Administrative Contract (öffentlich-rechtlicher Vertrag) establishing a formal relationship between public authorities and other entities under German administrative law.

find out more

Transfer Contract

A German law-governed contract facilitating the formal transfer of assets, rights, or obligations between parties, structured according to German Civil Code requirements.

find out more

Payment Settlement Agreement

A German law-governed agreement that establishes terms for settling outstanding payment obligations between parties, structured according to BGB requirements.

find out more

Dispatcher Agreement

A German law-governed agreement defining the relationship and obligations between a company and its dispatch service provider, aligned with German transportation and labor regulations.

find out more

Staffing Agreement

German law-governed agreement between a staffing agency and client company for temporary staffing services, ensuring compliance with AÜG and related labor regulations.

find out more

Personal Services Contract

German law-governed agreement for personal services provision between independent contractors and clients, ensuring compliance with BGB requirements.

find out more

Staff Contract

A comprehensive employment agreement compliant with German labor law and EU regulations, establishing terms and conditions of employment.

find out more

Volunteer Agreement

German law-governed Volunteer Agreement establishing the framework for voluntary work relationships, including key protections and obligations under German regulations.

find out more

Home Construction Contract

A German law-governed contract for residential construction projects, complying with BGB requirements and consumer protection regulations.

find out more

Home Repair Contract

A German law-compliant contract between a contractor and homeowner for residential repair work, governed by the BGB and German consumer protection regulations.

find out more

Truck Driver Contract Agreement

A German law-governed employment agreement between a transport company and truck driver, incorporating EU transport regulations and German labor law requirements.

find out more

Data Processing Agreement

A German-law compliant agreement governing personal data processing relationships under GDPR and BDSG requirements.

find out more

Landscape Contract

A German law-governed contract for landscaping services, including design, installation, and maintenance of outdoor spaces.

find out more

Graphic Design Contract

A German law contract for graphic design services, covering project scope, deliverables, and rights transfer under German civil and copyright law.

find out more

Guarantee Contract

A German law guarantee agreement establishing a guarantor's commitment to secure a principal debtor's obligations to a beneficiary, governed by the German Civil Code (BGB).

find out more

Volunteer Agreement Form

A German-law compliant agreement establishing the terms and conditions of voluntary service between an organization and a volunteer, ensuring clear distinction from employment relationships.

find out more

Design Services Agreement

A German law-governed agreement establishing terms and conditions for professional design services, including scope, deliverables, and intellectual property rights.

find out more

Loan Guarantee Agreement

A German law-governed agreement where a guarantor assumes responsibility for a borrower's loan obligations, structured under the German Civil Code (BGB).

find out more
See more related templates

ұԾ’s Security Promise

Genie is the safest place to draft. Here’s how we prioritise your privacy and security.

Your documents are private:

We do not train on your data; ұԾ’s AI improves independently

All data stored on Genie is private to your organisation

Your documents are protected:

Your documents are protected by ultra-secure 256-bit encryption

We are ISO27001 certified, so your data is secure

Organizational security:

You retain IP ownership of your documents and their information

You have full control over your data and who gets to see it