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1. Data Protection: Required when personal data processing is involved in the service provision

2. Compliance with Group Policies: Include when specific group-wide policies need to be referenced and followed

3. Service Levels: Detailed service level requirements when specific performance metrics need to be maintained

4. Staff and Personnel: Include when services involve dedicated personnel or secondment arrangements

5. Insurance: Required when specific insurance coverage needs to be maintained

6. Business Continuity: Include for critical services requiring disaster recovery and business continuity planning

7. Audit Rights: Include when regular auditing of services or compliance is required

8. Transfer Pricing Compliance: Required when services have significant transfer pricing implications

1. Schedule 1 - Service Description: Detailed description of each service to be provided, including specifications and deliverables

2. Schedule 2 - Service Levels: Detailed service level agreements, KPIs, and performance measurement criteria

3. Schedule 3 - Fee Schedule: Detailed breakdown of fees, calculation methodologies, and cost allocation

4. Schedule 4 - Contact Details: Key contact persons and escalation matrix for both parties

5. Schedule 5 - Technical Requirements: Technical specifications, systems access, and infrastructure requirements

6. Appendix A - Group Policies: Relevant group policies applicable to the service provision

7. Appendix B - Data Processing Terms: Specific terms for handling personal data if applicable

8. Appendix C - Transfer Pricing Documentation: Documentation supporting the arm's length nature of the service fees