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1. Parties: Identification of the service provider (social media manager) and the client, including full legal names, registration numbers, and addresses
2. Background: Context of the agreement and brief description of the parties' business relationship
3. Definitions: Key terms used throughout the contract, including technical social media terminology
4. Scope of Services: Detailed description of social media management services to be provided, including platforms covered and types of content
5. Term and Termination: Duration of the agreement, renewal terms, and conditions for termination
6. Service Provider Obligations: Specific responsibilities of the social media manager, including content creation, posting schedules, and reporting
7. Client Obligations: Client's responsibilities, including providing timely content approval, brand guidelines, and access to necessary accounts
8. Fees and Payment Terms: Compensation structure, payment schedule, and related financial terms
9. Content Ownership and Intellectual Property: Rights and ownership of created content, including transfer of rights and usage limitations
10. Data Protection and Privacy: GDPR compliance measures and data handling procedures
11. Confidentiality: Protection of sensitive information shared between parties
12. Performance Metrics: KPIs and success metrics for measuring service effectiveness
13. Governing Law and Jurisdiction: Specification of Belgian law as governing law and jurisdiction for disputes
1. Crisis Management: Procedures for handling social media crises or negative publicity, recommended for larger businesses or sensitive industries
2. Subcontracting: Terms for allowing or restricting the use of subcontractors, relevant when the service provider may need to delegate tasks
3. Non-Compete: Restrictions on working with competing clients, typically used in specialized or niche industries
4. Training and Knowledge Transfer: Terms for training client's staff on social media management, useful when knowledge transfer is part of the service
5. Content Authentication: Procedures for verifying content authenticity and preventing fake news, important for news organizations or public figures
6. International Content Management: Special provisions for managing content across different countries and languages, relevant for international clients
7. Influencer Collaboration: Terms governing collaboration with influencers, needed when influencer marketing is part of the service scope
1. Schedule A - Platforms and Services: Detailed list of social media platforms covered and specific services for each platform
2. Schedule B - Fee Structure: Detailed breakdown of fees, including base fees, additional services, and expense categories
3. Schedule C - Content Calendar: Template and guidelines for content planning and posting schedule
4. Schedule D - Brand Guidelines: Client's branding requirements, tone of voice, and visual identity guidelines
5. Schedule E - Response Protocols: Guidelines for responding to comments, messages, and engagement protocols
6. Schedule F - Reporting Templates: Templates for regular performance reports and analytics
7. Appendix 1 - Data Processing Agreement: Detailed GDPR-compliant data processing terms and procedures
8. Appendix 2 - Emergency Contact List: List of key contacts for urgent situations or approval requirements
Retail
E-commerce
Professional Services
Entertainment
Hospitality
Technology
Healthcare
Education
Financial Services
Non-Profit
Fashion
Food and Beverage
Real Estate
Tourism
Sports and Recreation
Media and Publishing
Marketing
Digital Communications
Legal
Procurement
Business Development
Content Creation
Client Services
Brand Management
Social Media
Corporate Communications
Public Relations
Operations
Social Media Manager
Digital Marketing Director
Content Strategist
Community Manager
Marketing Manager
Communications Director
Brand Manager
Digital Content Creator
Client Services Manager
Business Development Manager
Legal Counsel
Procurement Manager
Operations Director
Chief Marketing Officer
Social Media Consultant
Digital Communications Manager
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