¶¶Òõ¶ÌÊÓÆµ

Website Maintenance Contract Template for United Arab Emirates

Create a bespoke document in minutes,  or upload and review your own.

4.6 / 5
4.8 / 5

Let's create your Website Maintenance Contract

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Get your first 2 documents free

Your data doesn't train Genie's AI

You keep IP ownership of your information

Key Requirements PROMPT example:

Website Maintenance Contract

"I need a Website Maintenance Contract for my e-commerce company based in Dubai, with 24/7 support requirements and enhanced security provisions, as we handle customer payment data and need to ensure continuous website availability starting from January 2025."

Document background
The Website Maintenance Contract is essential for businesses operating in the UAE that require professional management and maintenance of their web presence. This document is particularly relevant in the context of the UAE's growing digital economy and its comprehensive regulatory framework for electronic transactions and data protection. The contract should be used when establishing a formal relationship between a website maintenance service provider and a client, ensuring clear delineation of responsibilities, service levels, and technical requirements. It addresses key aspects such as regular maintenance, security updates, performance monitoring, and emergency support, while ensuring compliance with UAE Federal Law No. 1 of 2006 on Electronic Commerce and Transactions, Federal Decree-Law No. 45 of 2021 on Personal Data Protection, and other relevant local regulations. The agreement is structured to protect both parties' interests while facilitating efficient website operations and maintenance.
Suggested Sections

1. Parties: Identification of the service provider and the client, including full legal names, addresses, and registration details

2. Background: Context of the agreement, including brief description of the website and maintenance requirements

3. Definitions: Key terms used throughout the agreement including technical terminology

4. Scope of Services: Detailed description of maintenance services, including regular updates, monitoring, and bug fixes

5. Service Provider Obligations: Specific responsibilities of the maintenance provider including response times and quality standards

6. Client Obligations: Client responsibilities including providing access, content, and timely responses

7. Service Level Agreement: Performance metrics, response times, and availability guarantees

8. Fees and Payment Terms: Pricing structure, payment schedule, and additional costs

9. Term and Termination: Contract duration, renewal terms, and termination conditions

10. Data Protection and Security: Measures for protecting website data and ensuring compliance with UAE data protection laws

11. Intellectual Property Rights: Ownership and usage rights of website content, code, and modifications

12. Confidentiality: Protection of confidential information exchanged during service provision

13. Liability and Indemnification: Limitation of liability and indemnification obligations

14. Force Majeure: Provisions for unforeseen circumstances affecting service delivery

15. Governing Law and Jurisdiction: Specification of UAE law application and dispute resolution mechanisms

Optional Sections

1. Emergency Support Services: Additional provisions for emergency support outside regular maintenance, used when 24/7 support is required

2. Third-Party Services Integration: Terms regarding integration with third-party services, used when the website relies on external services

3. Training and Documentation: Provisions for training client staff and maintaining documentation, used when knowledge transfer is required

4. Website Backup and Recovery: Specific provisions for backup procedures and disaster recovery, used for high-priority websites

5. Performance Optimization: Specific terms for website optimization services, used when performance improvement is a key requirement

6. Content Management: Terms regarding content updates and management, used when content management is part of the service

7. Security Auditing: Provisions for regular security audits and penetration testing, used for high-security websites

Suggested Schedules

1. Schedule 1 - Service Level Agreement Details: Detailed metrics, response times, and performance standards

2. Schedule 2 - Fee Schedule: Detailed breakdown of all fees, including regular maintenance and additional services

3. Schedule 3 - Technical Specifications: Details of the website's technical infrastructure and maintenance requirements

4. Schedule 4 - Maintenance Schedule: Timeline and frequency of regular maintenance activities

5. Schedule 5 - Contact Details and Escalation Matrix: Contact information and escalation procedures for both parties

6. Appendix A - Website Security Protocols: Detailed security measures and procedures

7. Appendix B - Backup and Recovery Procedures: Detailed procedures for backing up and recovering website data

Authors

Alex Denne

Head of Growth (Open Source Law) @ ¶¶Òõ¶ÌÊÓÆµ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions





























Clauses






























Relevant Industries

Information Technology

E-commerce

Digital Services

Professional Services

Retail

Healthcare

Education

Financial Services

Manufacturing

Real Estate

Hospitality

Media and Entertainment

Relevant Teams

Information Technology

Digital Operations

Legal

Procurement

Marketing

Compliance

Information Security

Operations

Finance

Project Management

Relevant Roles

IT Director

Digital Operations Manager

Website Administrator

Chief Technology Officer

Digital Marketing Manager

IT Procurement Manager

Legal Counsel

Operations Director

Chief Digital Officer

Technical Project Manager

Compliance Officer

Information Security Manager

Digital Services Manager

Contract Manager

Industries







Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

Find the exact document you need

Break Fee Agreement

A UAE-governed agreement establishing terms for payment of a break fee if a transaction fails to complete under specified circumstances.

find out more

Retainers Agreement

UAE-governed agreement establishing terms for ongoing professional services between a service provider and client, including service scope and payment terms.

find out more

Mandate And Fee Agreement

UAE-governed agreement establishing service provider/agent authority, scope of services, and fee arrangements between parties.

find out more

Introducer Fee Agreement

UAE-governed agreement establishing terms for business introduction services and related fee arrangements, including compliance and payment terms.

find out more

Intercompany Management Fees Agreement

UAE-governed agreement establishing management service arrangements and fee structures between related companies, ensuring compliance with local regulations and transfer pricing requirements.

find out more

Cost And Fee Contract

A UAE law-governed Cost And Fee Contract outlining cost recovery mechanisms and fee structures between parties, compliant with local commercial regulations and Sharia principles.

find out more

Contingency Fee Agreement

UAE-governed agreement establishing success-based fee arrangements for legal consulting services, with specific compliance measures for UAE legal requirements.

find out more

Consulting Fee Contract

UAE-governed agreement establishing terms and conditions for professional consulting services, including scope, fees, and obligations between client and consultant.

find out more

Service Fee Agreement

A UAE law-governed agreement establishing terms, conditions, and fees for service provision between a provider and client.

find out more

Fixed Fee Agreement

UAE-compliant Fixed Fee Agreement template for establishing service arrangements with predetermined fee structures.

find out more

Commission Fee Agreement

A UAE-governed agreement establishing commission payment terms and conditions between a principal and their sales representative or agent.

find out more

Client Fee Agreement

A UAE-law governed agreement establishing professional service terms and fee arrangements between service providers and their clients.

find out more

Finders Fee Agreement For Raising Capital

UAE-governed agreement defining terms for intermediary services in capital raising, including compensation and compliance with local financial regulations.

find out more

Design Fee Contract

UAE-governed agreement establishing terms and conditions for professional design services, including scope, fees, and deliverables.

find out more

Transaction Fee Agreement

UAE-governed agreement establishing transaction fee arrangements between parties, including fee structure, payment terms, and compliance requirements.

find out more

Non Refundable Fee Agreement

UAE-governed agreement establishing terms for non-refundable payments in exchange for specified services or rights, compliant with UAE Civil Code requirements.

find out more

Monthly Retainer Fee Agreement

UAE-governed agreement establishing monthly retainer arrangements for professional services with defined scope and payment terms.

find out more

Professional Fee Agreement

UAE-governed agreement establishing terms and fees for professional services provision, compliant with UAE Federal Laws and commercial regulations.

find out more

Flat Fee Retainer Agreement

UAE-governed agreement establishing fixed-fee legal services arrangement between a law firm and client, defining scope and payment terms.

find out more

Reservation Deposit Agreement

UAE-governed agreement securing property reservation through deposit payment, outlining terms between seller/developer and prospective buyer.

find out more

Non Refundable Retainer Agreement

UAE-governed agreement establishing non-refundable retainer terms between legal service providers and clients, outlining service scope and payment conditions.

find out more

Referral Contract Agreement

UAE-governed agreement establishing terms for business referrals between parties, including referral process, compensation, and obligations under UAE law.

find out more

Finder's Fee Consulting Agreement

UAE-governed agreement establishing terms for business introduction services and related success fees, compliant with UAE Federal Laws and commercial regulations.

find out more

Referral Agent Agreement

UAE-governed agreement establishing terms for business referral arrangements between a principal and referral agent, including compensation and compliance requirements.

find out more

Sourcing Fee Agreement

UAE-governed agreement establishing terms and fee structure for sourcing services, including procurement support and supplier identification.

find out more

Intermediary Fee Agreement

UAE-governed agreement establishing terms, conditions, and fee structure for intermediary services, ensuring compliance with local commercial agency laws and regulations.

find out more

Facilitation Fee Agreement

UAE-governed agreement establishing terms for legitimate facilitation services, including scope, payment terms, and compliance requirements for UAE business operations.

find out more

Guaranty Fee Agreement

A UAE law-governed agreement establishing terms for guarantee provision and associated fees, compliant with UAE Federal Laws and Islamic finance principles.

find out more

Monthly Retainer Agreement

UAE-governed agreement establishing ongoing professional services provision for a fixed monthly fee, detailing service scope and mutual obligations.

find out more

Marketing Fee Agreement

UAE-governed agreement defining marketing services terms, fee structures, and performance metrics between service providers and clients.

find out more

Lead Referral Agreement

UAE-governed agreement establishing terms for business lead referrals between parties, including compensation and compliance requirements.

find out more

Website Maintenance Contract

UAE-governed agreement outlining terms and conditions for professional website maintenance services, including service levels, technical specifications, and compliance with local digital regulations.

find out more

Guarantee Fee Agreement

UAE-governed agreement setting out terms for payment of fees in exchange for providing a guarantee, compliant with UAE banking and civil laws.

find out more

Split Fee Agreement

A UAE law-governed agreement establishing terms for fee sharing between parties, including payment terms and compliance requirements.

find out more

Reservation Fee Agreement

A UAE-compliant agreement establishing terms for property reservation and payment of reservation fees, governed by UAE real estate laws and RERA regulations.

find out more

Rental Fee Agreement

UAE-governed agreement establishing rental payment terms and conditions between landlord and tenant, compliant with UAE Federal Law and local regulations.

find out more

Early Termination Agreement

UAE-governed agreement for the mutually agreed early termination of an existing contract, including settlement terms and releases.

find out more

Flat Fee Agreement

UAE-governed agreement establishing fixed-price terms between service provider and client, with defined scope and payment terms.

find out more

Mutual Referral Agreement

UAE-governed agreement establishing terms for mutual business referrals between parties, including referral processes and compensation structures.

find out more

Consulting Fee Agreement

UAE-governed agreement setting out terms and conditions for consulting services, including scope, fees, and deliverables.

find out more

Success Fee Agreement

A UAE-law governed agreement establishing contingent payment terms based on achievement of specific success criteria, structured to comply with UAE federal laws and commercial practices.

find out more

Success Fee Consulting Agreement

UAE-governed consulting agreement linking consultant compensation to specific achieved outcomes, with payment structures and terms compliant with UAE law.

find out more

Introduction Fee Agreement

UAE-governed agreement establishing terms for business introductions and related fee arrangements between an introducer and client.

find out more

Fee Share Agreement

A UAE-governed agreement establishing terms for sharing fees or revenues between parties, compliant with UAE Federal Laws.

find out more

Royalty Fee Agreement

UAE-governed agreement establishing terms for royalty payments in exchange for intellectual property usage rights, compliant with UAE federal laws.

find out more

Management Fee Agreement

UAE-governed agreement establishing terms for management services provision and associated fee arrangements between corporate entities.

find out more

Finders Fee Agreement

UAE-governed agreement setting terms for compensating intermediaries for successful business introductions, aligned with UAE commercial laws and regulations.

find out more

Contingency Agreement

UAE-governed agreement establishing conditional arrangements between parties, defining triggering events and resulting obligations under UAE Federal Laws.

find out more

Download our whitepaper on the future of AI in Legal

By providing your email address you are consenting to our Privacy Notice.
Thank you for downloading our whitepaper. This should arrive in your inbox shortly. In the meantime, why not jump straight to a section that interests you here: /our-research
Oops! Something went wrong while submitting the form.

³Ò±ð²Ô¾±±ð’s Security Promise

Genie is the safest place to draft. Here’s how we prioritise your privacy and security.

Your documents are private:

We do not train on your data; ³Ò±ð²Ô¾±±ð’s AI improves independently

All data stored on Genie is private to your organisation

Your documents are protected:

Your documents are protected by ultra-secure 256-bit encryption

Our bank-grade security infrastructure undergoes regular external audits

We are ISO27001 certified, so your data is secure

Organizational security

You retain IP ownership of your documents

You have full control over your data and who gets to see it

Innovation in privacy:

Genie partnered with the Computational Privacy Department at Imperial College London

Together, we ran a £1 million research project on privacy and anonymity in legal contracts

Want to know more?

Visit our for more details and real-time security updates.